Account Manager

Remote EDGE Core Team

01 Nov 2024

Remote

EDGE Core Team

Operations

Full Time

1

2 - 10 years

About Us

Since its founding in 2022 by Harvard alumnus Henry Motte Dela Motte, EDGE Tutor’s mission has been to uplift Filipino educators and transform them into world-class tutors who teach learners in over 24 countries.
Edge Tutor combines the human touch of passionate educators with the operational efficiency needed to help education businesses thrive globally. Whether you're ensuring seamless operations, supporting our expert tutors, or driving innovation behind the scenes, our core team plays a crucial role in our success. 
With a 100% work-from-home setup and continuous support, we offer professional development, career growth, and the opportunity to be part of one of the fastest-growing education platforms in the Philippines.
To know more about EDGE Tutor International, visit our website: www.edgetutor.co


Job Description 

  • Lead and support a team of online (ESL) teachers.
  • Observe lessons, give feedback, and coach teachers to improve.
  • Manage teacher schedules and handle disciplinary actions.
  • Build and maintain strong client relationships.
  • Collaborate with Lesson Support, Training and Recruitment to enhance student experience.
  • Monitor and report on teacher performance.
  • Manage and analyze data related to booked lessons, utility rates, and lesson quality.
  • Prepare regular reports for clients and senior management.
  • Become the liaison for partners and teachers.

Requirements:

  • At least 2 years experience leading a team of online ESL teachers, as mentor, trainer, team leader or supervisor.
  • Skilled in lesson observation, feedback, and coaching.
  • Knowledge of online lesson delivery metrics
  • Strong data analysis and report preparation skills.
  • Strong presentation skills
  • Experience in disciplinary actions.
  • Excellent at building relationships
  • Experience in customer service (international clients a plus)
  • Strong organizational skills and thorough
  • Proactive and critical thinker

Why Work With Us?

  • Support Educators Globally: Play a key role in supporting our network of expert tutors as they teach learners in over 24 countries.
  • Work-from-Home: Fully remote opportunities in a supportive and dynamic work environment.
  • Structured Flexibility: Flexible but structured hours that help balance your work and life while maintaining work efficiency.
  • Professional Growth: Take part in continuous learning to enhance your administrative and management skills.

Your expertise, our platform—together, we’ll transform education worldwide with Filipino Talent.
Ready to join us? Apply today!